Business Stream secures £ 1.2million contract with Premier Inn owners


Edinburgh-based water retailer Business Stream has won a £ 1.2million contract with the owners of Premier Inn Whitbread, a British multinational hotel and restaurant company.

New three-year contract extension will see Business Stream providing water efficiency support and consolidated billing to all of Whitbread’s 81 Scottish premises, including Premier Inn, Beefeater and Brewers brand facilities Fayre of the company.

Whitbread operates some of the UK’s most popular brands and operates over 800 hotels in the UK and Germany.

The hotel giant has an ambitious sustainable development program, which aims to guarantee a positive impact on all its stakeholders and the local environment.

Whitbread is striving to achieve net zero carbon emissions by 2040 – and was the first UK hotel chain to publicly commit to doing so.

Whitbread’s program aligns closely with Business Stream’s sustainability goals and follows the retailer’s recent announcement that it aims to cut its carbon emissions by 20% over the next year.

The Scottish retail water market opened in 2008. The English retail water market followed in April 2017, paving the way for around 1.2 million businesses and public bodies in England so that they can now also choose their water supplier.

Business Stream acquired Southern Water’s non-residential customer base in preparation for the UK retail water market.

Then, at the beginning of October 2019, Business Stream acquired the customers of its competitors Yorkshire Water Business Services and Three-Sixty, both of the Kelda group; to double its market share.

The company is a wholly owned subsidiary of Scottish Water with its own board of directors and an independent management team. It was established in 2006 with the aim of providing services to business customers on the open competitive market.

Jo Dow, Managing Director of Business Stream, said: “We are delighted that Whitbread has signed a new contract and that we can continue to strengthen our long-standing partnership.

“We will continue to support Whitbread to drive efficiencies, helping them achieve their sustainability goals.”

A Whitbread spokesperson added: “Over the years we have developed a strong partnership with Business Stream because they have helped us generate savings both financially and environmentally. We are now looking forward to working with them to improve water efficiency at our Scottish sites.

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